Culture

Dutch Bros Coffee CEO and Founder Travis Boersma has big expansion plans—like opening 800 new stores in the next five years—but he wouldn’t even dream of scaling at that rate without one thing: a passionate team. In fact, he credits his almost 10,000 employees, who he likes to call cultural cultivators, for the coffee chain’s continued success. Tune in to hear Travis explain … [Read more...] about #324: Travis Boersma—Growing Cultural Cultivators

While chitchatting about the latest office rumor or griping about a coworker’s incompetence may feel harmless, New York Times best-selling author and leadership expert Stephen Mansfield says it’s anything but. In fact, gossip breeds distrust and can quickly spiral out of control, robbing your organization of morale, productivity and creativity. Join us as Stephen shares four … [Read more...] about #303: Stephen Mansfield—4 Steps to Kill Gossip

Former Southwest senior vice president of culture and communication Ginger Hardage knows firsthand that a healthy culture is a total game-changer. Not only does it lead to a more productive and creative workplace, but it also results in a happier, more unified team with significantly less turnover. In her latest venture, Unstoppable Cultures, Ginger draws upon her 25 years of … [Read more...] about #272: Ginger Hardage—Unstoppable Cultures

Regardless of the size of your organization or the type of work you do, William Vanderbloemen, CEO and founder of Vanderbloemen Search Group, says intentionally investing in your culture always pays off. Not only does a healthy workplace increase revenue and employee retention, but it also helps create a place that people are happy to come to every day. And the returns on that, … [Read more...] about #255 William Vanderbloemen—Investing in Culture

Bryan and Shannon Miles, cofounders of the wildly successful virtual support provider BELAY, have done what many would think impossible: create a unified and thriving culture among a team made up entirely of telecommuters. Turns out you don’t need to work in the same building—or in some cases, even the same state—to foster excellent communication, unparalleled accountability, … [Read more...] about #247: Bryan and Shannon Miles—Virtual Culture