As a former Navy SEAL, Jocko Willink knows a thing or two about beating impossible odds and working tirelessly to do so. Perhaps that’s why, even now as a civilian, Jocko sees tremendous value in pushing himself personally and professionally—and tracking his progress every step of the way. Tune in to hear the bestselling author and leadership coach explain why performance … [Read more...] about #352: Jocko Willink—Setting the Standard
Culture
#351: Patric Yumul—The Humility to Serve
After working in the restaurant industry for nearly 30 years, Mina Group president Patric Yumul knows that outstanding service starts and ends with one thing: humility. But the first step, he says, toward that noble quality is realizing that your customers—no matter what industry you’re in—have a choice. And your job is to serve them with such excellence that they choose you … [Read more...] about #351: Patric Yumul—The Humility to Serve
#324: Travis Boersma—Growing Cultural Cultivators
Dutch Bros Coffee CEO and Founder Travis Boersma has big expansion plans—like opening 800 new stores in the next five years—but he wouldn’t even dream of scaling at that rate without one thing: a passionate team. In fact, he credits his almost 10,000 employees, who he likes to call cultural cultivators, for the coffee chain’s continued success. Tune in to hear Travis explain … [Read more...] about #324: Travis Boersma—Growing Cultural Cultivators
#303: Stephen Mansfield—4 Steps to Kill Gossip
While chitchatting about the latest office rumor or griping about a coworker’s incompetence may feel harmless, New York Times best-selling author and leadership expert Stephen Mansfield says it’s anything but. In fact, gossip breeds distrust and can quickly spiral out of control, robbing your organization of morale, productivity and creativity. Join us as Stephen shares four … [Read more...] about #303: Stephen Mansfield—4 Steps to Kill Gossip
#272: Ginger Hardage—Unstoppable Cultures
Former Southwest senior vice president of culture and communication Ginger Hardage knows firsthand that a healthy culture is a total game-changer. Not only does it lead to a more productive and creative workplace, but it also results in a happier, more unified team with significantly less turnover. In her latest venture, Unstoppable Cultures, Ginger draws upon her 25 years of … [Read more...] about #272: Ginger Hardage—Unstoppable Cultures